How to Request Deletion
Email hello@farmers-republic.com with the subject "FR3SH Data Deletion Request". You can also start the request from the FR3SH mobile app by opening Settings and choosing Delete My Account.
- Full name used on the account.
- Registered mobile number and email address.
- Whether the account is a customer, farmer, vendor, delivery partner, or admin account.
- Any order ID or farmer/vendor profile ID that helps us verify the account.
- Whether you want account deletion, correction of specific data, export/access information, or withdrawal of consent.
Verification and Timeline
We verify deletion requests to protect accounts from unauthorised removal. We may contact you through your registered email or mobile number and may ask for limited information to confirm ownership.
We aim to acknowledge requests within 7 business days and complete eligible deletion requests within 30 days after verification, unless a longer period is required for legal, tax, fraud prevention, safety, payment, refund, delivery, dispute, or technical reasons.
What Will Be Deleted or Retained
Account profile data, saved customer details, non-essential support records, and inactive marketplace profile content may be deleted, deactivated, anonymised, or restricted. You may lose access to orders, wallet features, subscriptions, referrals, badges, community groups, and farmer/vendor tools after deletion.
We may retain order, payment, refund, accounting, tax, security, fraud prevention, delivery, dispute, and legal records where retention is required or reasonably necessary. We may also keep anonymised or aggregated data that no longer identifies you.
Privacy Choices URL for App Store
This page can be used as the public App Store Connect privacy choices or data deletion URL for the FR3SH iOS app. Privacy questions can also be sent to hello@farmers-republic.com.